Complaint & Grievance Redressal Policy
At Fund Edge Partners, we are committed to providing high-quality financial advisory services. We value our clients and aim to resolve all complaints and grievances in a fair, transparent, and timely manner.
1. Our Commitment
We treat all client concerns seriously and strive to resolve complaints efficiently. Our goal is to ensure client satisfaction through prompt communication and effective resolution.
2. What is a Complaint?
A complaint may arise due to dissatisfaction with our services, communication, delays, or any perceived deficiency in service delivery.
3. How to Raise a Complaint
Clients can raise complaints through the following channels:

📧 Email: support@fundedgepartners.com
📞 Phone: +91 96017 25092
💬 WhatsApp: +91 96017 25092
4. Complaint Resolution Process
✔ All complaints will be acknowledged within 24–48 hours.
✔ We aim to resolve complaints within 7 working days.
✔ Complex issues may take longer, but updates will be provided regularly.
5. Escalation Process
If you are not satisfied with the resolution, you may escalate your complaint by contacting our senior support team. We will review and provide a final resolution at the earliest.
6. Regulatory Escalation
If your complaint is not resolved satisfactorily, you may approach the regulatory authority. Investors can lodge complaints on the SEBI SCORES platform, which is a centralized grievance redressal system for investment-related issues.
7. Important Note
Complaints related to market losses, investment performance, or failure to achieve expected returns will not be considered valid grievances, as all investments are subject to market risks.
8. Record Maintenance
All complaints and their resolutions are recorded and monitored to improve our services and prevent recurrence of similar issues.
9. Contact Details
For any complaints or queries, please contact:

📞 +91 96017 25092
📧 support@fundedgepartners.com